Privacy Policy

This Privacy Policy describes how Teles Resin ("we," "us," or "our") collects, uses, and discloses your information when you use our website at telesresin.com (the "Site") and the services, features, or content we offer (collectively with the Site, the "Services").

1. Information We Collect

We collect several types of information from and about users of our Services, including:

1.1 Personal Information

Personal information is information that can be used to identify you individually, such as:

• Contact information (name, email address, phone number, mailing address)
• Account information (username and password)
• Payment information (credit card details, billing address)
• Communication information (inquiries, feedback, correspondence with us)
• Marketing preferences

1.2 Non-Personal Information

Non-personal information that does not identify you individually, such as:

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, time spent on the Site, clicks)
• Location information (country, province, city)
• Demographic information (age, gender, interests)

2. How We Collect Information

We collect information in the following ways:

2.1 Information You Provide

We collect information you provide when you:

• Register for an account
• Fill out forms on our Site
• Subscribe to our newsletter
• Request information or services
• Communicate with us via email, phone, or social media
• Participate in surveys, contests, or promotions

2.2 Automatic Collection

We automatically collect certain information when you visit, use, or navigate our Site, including:

• Cookies and similar technologies
• Log files (IP addresses, browser types, referring/exit pages)
• Web beacons and tracking pixels
• Analytics tools

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Deliver marketing communications, promotional materials, and other content
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

• Payment processors
• Cloud storage providers
• Email service providers
• Analytics providers
• Customer support providers

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court order, government request).

4.4 With Your Consent

We may share your information with your consent or at your direction.

5. Your Privacy Choices

You have certain choices regarding your personal information:

5.1 Account Information

You can review and update your account information by logging into your account settings.

5.2 Marketing Communications

You can opt out of receiving our marketing emails by following the unsubscribe instructions included in each email or by contacting us directly.

5.3 Cookies

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being set. However, some parts of the Site may not function properly without cookies.

5.4 Personal Information Requests

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to personal information we hold about you
• Correction of inaccurate personal information
• Deletion of personal information
• Data portability
• Restriction of processing
• Objection to processing

To exercise these rights, please contact us at [email protected].

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Teles Resin
380 Wellington Street
Toronto, ON M5V 1E3
Canada

Email: [email protected]
Phone: (416) 555-1234